How booking advance and balance payment work
When you book a vehicle through 4Drive Moldova, you pay a booking advance online by card. This secures your reservation. The advance amount is shown during the booking process and confirmed in your voucher. Cash payments are not accepted online. You pay the remaining balance when you collect the vehicle. The balance payment method - whether by debit card, cash, or credit card - depends on the specific vehicle you have booked, not on the vehicle class. This information is displayed clearly during the booking process and stated in your voucher.
The rental agreement is signed at the time of collection with the local rental company whose contact details appear in your voucher. The voucher specifies the balance amount, the accepted payment methods for that particular vehicle, and the collection arrangements - whether at a counter, at the airport terminal, or by delivery to your hotel in Chisinau.
4Drive Moldova accepts the following card types for the online booking advance:
The balance payment is due when you collect the vehicle. The method depends on the specific vehicle you have reserved. Some vehicles accept debit cards or cash in Moldovan Lei (MDL). Others may require a credit card. This requirement is shown clearly during the booking process and confirmed in your voucher before you travel.
If the vehicle accepts cash for the balance, you can pay in MDL at the collection point. Currency exchange is available at Chisinau International Airport (RMO) and at banks and exchange offices throughout the city. If a debit card is accepted, ensure your card has sufficient funds available. Some vehicles require a credit card - this information is always stated upfront so you can prepare accordingly.
The rental company will verify the payment method at the collection counter. If you are unsure about which payment method applies to your booking, check your voucher or contact us at [email protected] before you travel.
Some vehicles in our selection are marked as available with no deposit and no credit card required. This means the rental company does not place a hold or block on your card at pickup. These vehicles accept debit cards or cash for the balance payment. The requirements vary by vehicle - not by vehicle class - and are clearly labelled during the booking process.
No-deposit availability is a separate feature and does not affect the damage waiver or excess on the rental agreement. The excess amount remains as stated in your voucher. If you have a debit card but are concerned about the card limit, consider increasing the limit with your bank before you travel. This can be helpful if you wish to book a vehicle that requires a deposit hold but you do not have a credit card.
Check the payment and deposit requirements for each vehicle before confirming your booking. This information is displayed alongside the vehicle details and remains consistent throughout the booking process.
If the vehicle you book requires a deposit, the rental company will place a hold on your card at pickup. The deposit amount and the refund timeframe are stated during the booking process and confirmed in your voucher. Refund timing depends on the rental company and your card issuer. Most holds are released within 7 to 14 days after you return the vehicle in the agreed condition.
The rental company inspects the vehicle before and after your rental. Any damage or traffic fines are recorded in the rental agreement. If there are no issues, the hold is released. If charges apply, the rental company deducts them from the deposit and returns the remainder. Refund decisions are handled by the rental company whose contact details are in your voucher.
Cancellation terms are shown during the booking process and confirmed in your voucher. Many bookings allow free cancellation up to a specified time before collection. If you cancel within the free cancellation period, the booking advance is refunded to the card you used for payment. Refunds are processed within 5 to 10 working days, depending on your card issuer.
If you cancel outside the free cancellation period, cancellation charges may apply as stated in your booking terms. For questions about cancellation or refund status, contact us at [email protected]. Full terms are available on our Terms and Conditions page.
Your booking advance is processed through a secure payment gateway. Card details are encrypted and transmitted directly to the payment processor. 4Drive Moldova does not store your full card number or security code. Only the payment processor and your card issuer handle this information.
Your payment confirmation and booking voucher are sent to the email address you provide during booking. Keep your voucher safe - you will need to present it when you collect the vehicle. If you have questions about payment security or need a copy of your voucher, contact us at [email protected]. Our office is open Mon-Sun: 8:00 AM - 8:00 PM (GMT+2).
No. The booking advance must be paid online by card - Visa, Mastercard, or Maestro. Cash payments are not accepted online. You can use cash in Moldovan Lei (MDL) for the balance payment at pickup if the vehicle you booked accepts cash, as stated in your voucher.
It depends on the vehicle. Some vehicles require a credit card, others accept debit cards or cash. Vehicles marked as available with no credit card required do not need a credit card. The payment method for each vehicle is shown during booking and confirmed in your voucher. For more details, visit our FAQ page.
The booking advance is charged in the currency shown during the online booking process. The balance payment at pickup is in Moldovan Lei (MDL) if paying by cash, or in the currency processed by your card if paying by card. Currency exchange is available at Chisinau International Airport (RMO) and throughout the city centre.
If a deposit hold was placed on your card at pickup, the rental company releases it after you return the vehicle in the agreed condition. The refund timeframe is stated in your voucher and typically takes 7 to 14 days, depending on the rental company and your card issuer. The rental company handles all deposit refund decisions.
If you cancel within the free cancellation period shown in your booking terms, the booking advance is refunded to your card within 5 to 10 working days. Cancellations outside this period may incur charges as stated in your voucher. For questions, contact us at [email protected] or see our Terms and Conditions.
For further questions about payment methods or booking terms, visit our Contact page or email us at [email protected].